Shopify Support
& Maintenance Packages

Professional Shopify technical support for growing eCommerce businesses. Month-to-month plans with no long-term contracts.

Basic

billed monthly
EUR€400/month
  • For small to medium Shopify stores
  • 5-10 hours/month technical support
  • Theme & app updates
  • Bug fixes & troubleshooting
  • Minor content changes
  • Security monitoring
  • 2-hour response time
  • Email & ticket support
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Professional

billed monthly
EUR€750/month
  • 15 hours/month technical support
  • Everything in Basic, plus:
  • Performance optimization
  • Monthly performance reports
  • Code quality reviews
  • Priority bug fixes
  • 24-hour start-of-work time
  • Phone & email support
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Enterprise

billed monthly
EUR€1200/month
  • Hours: 25/month
  • Start of work: 4 hours
  • Support: Phone, email & chat
  • Includes: Everything in Professional, plus:
  • Dedicated account manager
  • Proactive monitoring
  • After-hours emergency support
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