For your existing Shopify store, Mementia can deliver comprehensive, 24x7 support. For a limited time, you can get a great deal on getting started with our support! For the first month, you get all of our Support Pro services completely free, including the hours in the package. You pay only for the additional hours you order.

What do I get?

Quality

Service Level Agreements (SLAs) make sure that you actually get the level of service you pay for.

Stability

Our release management procedures ensure that we don't break things when we make the required changes to the website.

Consulting

We provide general consulting on Shopify, as well as user training and data integration services with various ERP, CRM and Order Management systems.

Testing

All of our code is tested by our QA department.

Support Plans

Basic$199

Order Now!
  • 24x7 comprehensive system health monitoring
  • Service Level Agreement
  • 24x7 ITIL-based Service Desk
  • Shared Knowledge Base
  • Strict Quality Assurance
  • Email and Support Portal
  • Direct automated customer alerts
  • Reliable release management process
  • Phone support
  • Two Shopify engineer hours included!

PremiumCall

Order Now!
  • 24x7 comprehensive system health monitoring
  • Service Level Agreement
  • 24x7 ITIL-based Service Desk
  • Shared Knowledge Base
  • Strict Quality Assurance
  • Email and Support Portal
  • Direct automated customer alerts
  • Reliable release management process
  • Phone support
  • Shopify user training
  • SEO and business process website reviews and recommendations
  • Up to 160 Shopify engineer hours included!

Rely on our professional Shopify Support services to provide the best experience your customers deserve!